{"id":2188,"date":"2024-04-07T05:09:23","date_gmt":"2024-04-07T05:09:23","guid":{"rendered":"https:\/\/surcohaus.com\/\/?page_id=2188"},"modified":"2024-10-13T04:57:27","modified_gmt":"2024-10-13T04:57:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/surcohaus.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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PRIVACY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?<\/strong>

When you buy something in our store, as part of the buying and selling process, we collect the personal information that you give us, such as: name, address and email.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT<\/strong>

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after having accepted you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at info@surcohaus.com or by writing to: SURCO HAUS S.L., Av. De Las Encinas 17, San Sebastian de los Reyes, 28707, Madrid, Spain.

SECTION 3 – DISCLOSURE<\/strong>

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

SECTION 4 – STRIPE<\/strong>

In order to offer you Stripe payment methods, at the time of payment, we may transmit to Stripe during the purchase process your personal data included in the contact form and order details, so that Stripe can assess whether you meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data is treated in accordance with the provisions of Stripe’s privacy policy.<\/p>

If you choose a direct payment gateway to complete your purchase, Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, the information from your purchase transaction is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.


SECTION 5 – THIRD PARTY SERVICES<\/strong>

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

Once you leave the website of our store or redirect to a third-party site or application, you are no longer being regulated by this Privacy Policy or the Terms of Service of our website.

When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.<\/p>

SECTION 6 – SAFETY<\/strong>

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, this information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

SECTION 7 – AGE OF CONSENT<\/strong>

By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY<\/strong>

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and \/ or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION<\/strong>

If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information contact us at info@surcohaus.com.


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SECCI\u00d3N 1 – \u00bfQU\u00c9 HACEMOS CON TU INFORMACI\u00d3N?<\/strong><\/p>

Cuando compras algo en nuestra tienda, como parte del proceso de compra y venta, recopilamos la informaci\u00f3n personal que nos proporcionas, como: nombre, direcci\u00f3n y correo electr\u00f3nico.<\/p>

Cuando navegas por nuestra tienda, tambi\u00e9n recibimos autom\u00e1ticamente la direcci\u00f3n de Protocolo de Internet (IP) de tu computadora para proporcionarnos informaci\u00f3n que nos ayuda a aprender sobre tu navegador y sistema operativo.<\/p>

Marketing por correo electr\u00f3nico (si corresponde): Con tu permiso, podemos enviarte correos electr\u00f3nicos sobre nuestra tienda, nuevos productos y otras actualizaciones.<\/p>

SECCI\u00d3N 2 – CONSENTIMIENTO<\/strong><\/p>

\u00bfC\u00f3mo obtienes mi consentimiento?<\/p>

Cuando nos proporcionas tu informaci\u00f3n personal para completar una transacci\u00f3n, verificar tu tarjeta de cr\u00e9dito, crear un pedido, organizar un env\u00edo o realizar una devoluci\u00f3n, implicamos que aceptas la recopilaci\u00f3n y el uso de esa informaci\u00f3n solo para ese motivo espec\u00edfico.<\/p>

Si solicitamos tu informaci\u00f3n personal por un motivo secundario, como marketing, te pediremos directamente tu consentimiento expreso, o te daremos la oportunidad de negarte.<\/p>

\u00bfC\u00f3mo puedo retirar mi consentimiento?<\/p>

Si despu\u00e9s de aceptar cambias de opini\u00f3n, puedes retirar tu consentimiento para que nos comuniquemos contigo, para la recopilaci\u00f3n, uso o divulgaci\u00f3n de tu informaci\u00f3n, en cualquier momento, contact\u00e1ndonos a info@surcohaus.com o escribiendo a: SURCO HAUS S.L., Av. De Las Encinas 17, San Sebastian de los Reyes, 28707, Madrid, Espa\u00f1a.<\/p>

SECCI\u00d3N 3 – DIVULGACI\u00d3N<\/strong><\/p>

Podemos divulgar tu informaci\u00f3n personal si se nos requiere por ley o si violas nuestros T\u00e9rminos de Servicio.<\/p>

SECCI\u00d3N 4 – STRIPE<\/strong><\/p>

Para ofrecerte m\u00e9todos de pago de Stripe, en el momento del pago, podemos transmitir a Stripe durante el proceso de compra tus datos personales incluidos en el formulario de contacto y los detalles del pedido, para que Stripe pueda evaluar si cumples con los requisitos para acceder a tus m\u00e9todos de pago y para adaptar estos m\u00e9todos de pago a tu perfil. Tus datos personales se tratan de acuerdo con las disposiciones de la pol\u00edtica de privacidad de Stripe. Si eliges una pasarela de pago directo para completar tu compra, Stripe almacena los datos de tu tarjeta de cr\u00e9dito. Est\u00e1 cifrada mediante el Est\u00e1ndar de Seguridad de Datos de la Industria de Tarjetas de Pago (PCI-DSS). Los datos de tu transacci\u00f3n de compra se almacenan solo en la medida necesaria para completar la transacci\u00f3n de compra. Despu\u00e9s de que se complete, la informaci\u00f3n de tu transacci\u00f3n de compra se elimina.<\/p>

Todas las pasarelas de pago directo cumplen con los est\u00e1ndares establecidos por PCI-DSS seg\u00fan lo descrito por el Consejo de Normas de Seguridad de PCI, que es un esfuerzo conjunto de marcas como Visa, MasterCard, American Express y Discover.<\/p>

Los requisitos de PCI-DSS ayudan a garantizar el manejo seguro de la informaci\u00f3n de la tarjeta de cr\u00e9dito de las tiendas y sus proveedores de servicios.<\/p>

SECCI\u00d3N 5 – SERVICIOS DE TERCEROS<\/strong><\/p>

En general, los proveedores de terceros utilizados por nosotros solo recopilar\u00e1n, utilizar\u00e1n y divulgar\u00e1n tu informaci\u00f3n en la medida necesaria para permitirles realizar los servicios que nos brindan.<\/p>

Sin embargo, algunos proveedores de servicios de terceros, como pasarelas de pago y otros procesadores de transacciones de pago, tienen sus propias pol\u00edticas de privacidad con respecto a la informaci\u00f3n que estamos obligados a proporcionarles para transacciones relacionadas con compras.<\/p>

Para estos proveedores, te recomendamos que leas las pol\u00edticas de privacidad para que puedas entender c\u00f3mo manejar\u00e1n tu informaci\u00f3n personal.<\/p>

En particular, recuerda que algunos proveedores pueden estar ubicados o tener instalaciones que est\u00e1n en una jurisdicci\u00f3n diferente a ti o a nosotros. Por lo tanto, si deseas continuar con una transacci\u00f3n que involucra los servicios de un proveedor de servicios de terceros, tu informaci\u00f3n puede estar sujeta a las leyes de la jurisdicci\u00f3n (jurisdicciones) en la que se encuentra el proveedor de servicios o sus instalaciones.<\/p>

Una vez que abandonas el sitio web de nuestra tienda o te rediriges a un sitio o aplicaci\u00f3n de terceros, ya no est\u00e1s siendo regulado por esta Pol\u00edtica de Privacidad ni por los T\u00e9rminos de Servicio de nuestro sitio web.<\/p>

Cuando haces clic en enlaces en nuestra tienda, es posible que se te redirija fuera de nuestro sitio. No somos responsables de las pr\u00e1cticas de privacidad de otros sitios y te recomendamos que leas sus pol\u00edticas de privacidad.<\/p>

SECCI\u00d3N 6 – SEGURIDAD<\/strong><\/p>

Para proteger tu informaci\u00f3n personal, tomamos precauciones razonables y seguimos las mejores pr\u00e1cticas de la industria para asegurarnos de que no se pierda de manera inapropiada, se mal utilice, se acceda, se divulgue, se altere o se destruya.<\/p>

Si nos proporcionas la informaci\u00f3n de tu tarjeta de cr\u00e9dito, esta informaci\u00f3n se cifra mediante la tecnolog\u00eda de Capa de Conexi\u00f3n Segura (SSL) y se almacena con cifrado AES-256. Aunque ning\u00fan m\u00e9todo de transmisi\u00f3n a trav\u00e9s de Internet o de almacenamiento electr\u00f3nico es 100% seguro, seguimos todos los requisitos de PCI-DSS e implementamos est\u00e1ndares adicionales aceptados por la industria.<\/p>

SECCI\u00d3N 7 – EDAD DE CONSENTIMIENTO<\/strong><\/p>

Al usar este sitio, declaras que tienes al menos la mayor\u00eda de edad en tu estado o provincia de residencia y que nos has dado tu consentimiento para permitir que cualquier dependiente menor de edad que tengas use este sitio.<\/p>

SECCI\u00d3N 8 – CAMBIOS A ESTA POL\u00cdTICA DE PRIVACIDAD<\/strong><\/p>

Nos reservamos el derecho de modificar esta pol\u00edtica de privacidad en cualquier momento, as\u00ed que rev\u00edsala con frecuencia. Los cambios y aclaraciones entrar\u00e1n en vigencia inmediatamente despu\u00e9s de su publicaci\u00f3n en el sitio web. Si realizamos cambios materiales en esta pol\u00edtica, te notificaremos aqu\u00ed que se ha actualizado, para que est\u00e9s al tanto de qu\u00e9 informaci\u00f3n recopilamos, c\u00f3mo la usamos y bajo qu\u00e9 circunstancias, si las hubiere, la usamos y\/o divulgamos.<\/p>

Si nuestra tienda es adquirida o se fusiona con otra empresa, tu informaci\u00f3n puede ser transferida a los nuevos propietarios, para que podamos continuar vendi\u00e9ndote productos.<\/p>

PREGUNTAS E INFORMACI\u00d3N DE CONTACTO<\/strong><\/p>

Si deseas: acceder, corregir, enmendar o eliminar cualquier informaci\u00f3n personal que tengamos sobre ti, presentar una queja o simplemente deseas m\u00e1s informaci\u00f3n, cont\u00e1ctanos en info@surcohaus.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

PRIVACY POLICY SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? 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